What payment methods do you accept for orders?
We accept T/T (Telegraphic Transfer), Western Union, and L/C at sight.
How long does it take to handle and produce an order?
Normally production takes about 25 days. If we have your requested size in stock, it only takes 2 to 3 days.
What are the available shipping methods?
For sample orders, we suggest courier express (DHL/UPS/TNT/FEDEX) or air. For bulk orders, we recommend shipping by air or by sea.
How do you ensure the quality of the diamond wire saw?
We have our own experienced QC team. Every order undergoes strict inspection and testing before shipping out to ensure performance.
What kind of after-sales service do you provide?
Our sales team responds within 24 hours. We provide lifetime technical support and offer free replacements for any confirmed quality failures.
KAT DRILLING
